Privacy Policy

This Website is property of the Imoplastic Group. This privacy notice informs you of our policies regarding the collection, use and disclosure of Personal Data we receive from users of this website.


About this Privacy Policy

Imoplastic Group respects your preferences regarding the collection and use of your Personal Data.
“Personal Data” means information relating to an identified or identifiable natural person (“Data Owner”); an identifiable person is considered to be a person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, identifiers by electronic means or to one or more specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Imoplastic Group respects your preferences regarding the processing of Personal Data that it collects. This Policy (“Policy”) allows you to know how Imoplastic collects and uses your Personal Data, how you can control its use and describes our practices with respect to information collected on other Group sites that link to or refer to this Policy (such as websites, software applications, social networks and electronic messages) as well as marketing activities.

Personal Data we collect

We collect information about you when you register on our website. We also collect information from you when you voluntarily fill out questionnaires or write to us.

Personal data collected are those necessary for the purpose which you contacted us, data such as name, address, telephone number, e-mail address, subject, TIN (in the case of a commercial transaction) and the identity card (in the case of the exercise of a right). By making your personal data available, you are authorizing the collection, use and disclosure of such data in accordance with the rules set forth herein.
We urge you not to send or share with Imoplastic any sensitive personal information such as racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, as well as genetic data, biometric data, health or data on sexual life or sexual orientation.

The information on use of the website is collected using cookies, but does not specifically identify you, and the following data may be collected:

  • IP address.
  • Geographic location.
  • Information about the device that is accessing the website, namely browser type and version, operating system, screen resolution, preferred language, information contained in HTTP headers, and agent version.
  • The search engine you used to locate and access the website.
  • Date and time of activity on the website, as well as web pages and contents visited and clicked.

It should be noted that this usage information does not deliberately identify you and if it is uniquely identified, it will be anonymised immediately.
By giving information you are giving your informed and unequivocal consent that you consent to the processing of the data relating to you in an automated manner.
Some of the requested data are mandatory, and they are identified, and the lack or inaccuracy of the answers given may compromise the service provided.

How do we use Personal Data?

The data collected serves to process your request, manage your account.
We use the information collected from the website to customize your next visits to our website.
Imoplastic Group does not share your information for marketing campaigns with companies not belonging to the group nor does it transfer your Personal Data to a third country.

You have the right to complain to a European Union Monitoring Authority regarding the protection of your Personal Data. Imoplastic will cooperate with the Control Authority providing all the information requested by the latter in the exercise of its powers.

The information collected on this website does not involve automated decision making, including profiling.
No comparisons, interconnections or any other way of interrelating registered information are made on this website.
Imoplastic assumes no responsibility when, for extraneous or unknown reasons, there is an error, damage, diffusion or unauthorized access arising from the transmission of electronic data that may occur between Imoplastic and the Data Holder.
The recipients or categories of recipients of your Personal Data depending on the contact tool you use are the Marketing and Communication and Commercial departments. We will share your personal data with your consent or, as necessary, to complete any transaction you have requested.

Disclosure of Personal Data

We want to be sure of the accuracy and reliability of the information we hold about you.

We rely on the User to provide us with accurate and complete information and to update the data in relation to any change in the information provided.

User rights and data retention times

The User has the right to withdraw his consent to the processing of personal data at any time without compromising the lawfulness of the treatment made based on the consent previously given.
You may also request Imoplastic to access your Personal Data, rectify or delete it, as well as limit the treatment with respect to the User.
The User can also oppose the treatment, exercise his right to portability of the data, and request a copy of the information we have about you. If you wish to request a partial or total copy of the information retained on you by the Imoplastic Group, please fill out the form available at or write us to the following address: Estrada do Pero Neto – Cova da Raposa – Apartado 172, 2431-902 Marinha Grande.

The Personal Data necessary for the enforcement of the contract in which the User is a party, for the fulfilment of the legal obligations to which the Person in charge of the Treatment is subject and those that are necessary for the purpose of the legitimate interests pursued by Imoplastic are not included in the previous point.
If the requests presented by the User are manifestly unfounded or excessive, in particular because of their repetitive nature, Imoplastic, under the current legal framework, may demand the payment of a reasonable fee taking into account the administrative costs of providing information or communication, or of taking the requested measures or refusing to comply with the request.
Without prejudice to any legal or regulatory provisions to the contrary, Personal Data will be kept only for the minimum period necessary for the purposes that led to its collection or subsequent processing, after which they are eliminated or, if it is in the interest of Imoplastic, processed for statistical purposes, anonymised, not being possible to identify the Data Holder.
Consent would be required for the further processing of the Personal Data for a purpose other than that for which the data was collected.


Cookies are small text files stored on your computer that collect information about your device and information about your experience of use. This information is used to record the number of visits made and compile statistical information about the activity of the website.

Types of Cookies depending on the entity that manages them:

Own cookies: A cookie managed by this domain / website.
Third-party cookies: A cookie managed by another domain / website.
Persistent Cookies: Cookie information is permanently stored on your device.
Session cookies: The cookie information is not permanently stored on your device.

Imoplastic uses session cookies and “first-party cookies” as well as third-party cookies.

Types of cookies according to purpose of use:

Technical cookies: these allow you to navigate through a domain/ website, using different options or services, such as identifying the session, access restricted areas and making the purchase order process.
Personalization cookies: these allow access to the domain / website with some predefined characteristics based on a set of decisions made, such as the language used.
Analysis cookies: these allow the monitoring and analysis of the behaviour of users of websites to which they are linked. The information collected through such cookies is used, for example, to measure the activity of the websites and to elaborate navigation profiles.
Advertising Cookies: These allow to manage the most effective way of advertising space based on criteria such as edited content or the frequency at which ads are displayed.
Behavioural advertising cookies: These allow to manage, in the most effective way, the advertising space. These cookies store information about the user’s behaviour, obtained through the continuous observation of their browsing habits, allowing to develop a specific profile to display ads based on this.
Imoplastic uses Technical Cookies, Advertising Cookies, and Analysis Cookies.

The information regarding cookies is controlled and accessed by the owner of the website.

Cookies used

PHPSESSID Used for control in sessions. 1 session First Party Technical cookies
Google Analytics
_ga Used to distinguish users. 2 years Third Party Analysis cookies
_gid Used to distinguish users. 24 hours Third Party Analysis cookies
_gat_gtag_UA_40283526_1 Used to throttle request rate. 1 minute Third Party Analysis cookies
Facebook Pixel
_fbp Pixel that collects public information from user profiles that navigate the website, allowing you to create audiences that will be used in future Facebook campaigns, according to the segmentation to be used. 2 years Third Party Advertising and Analysis Cookies
_hjIncludedInSample Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels. 365 days Third Party Analysis Cookies

Specific information about third-party cookies can be obtained by visiting:

According to the information given above, as a user, you are expressly consenting to the use of the cookies referred to for the purposes set forth for each of them.
We are not responsible for the content and accuracy of the terms and conditions of use, privacy policies and third-party cookie policies referred to above.

You can get more information by visiting or
You can set your browser to not accept cookies and the websites mentioned above will explain how you can remove them. However, non-acceptance of cookies may result in incorrect execution of certain features of the Website.

None of the cookies used are essential for using the Website, for a particular feature, or for improving the performance of the Website. However, non-acceptance of cookies may result in incorrect execution of certain features of the Website.

The use of cookies by Imoplastic Group aims to analyse the use of the Website and allow you to have a seamless browsing experience; at no time do we collect Personal Data through cookies.
Cookies will not be used for any other purpose than those mentioned in the previous point.

Data Protection

Imoplastic Group applies appropriate technical and organizational measures to ensure a level of security appropriate to the risk of keeping the Personal Data on file and during the transmission thereof.

Imoplastic Group has a computer system with the ability to withstand, with a given level of confidence, accidental events or malicious or illegal actions that compromise the availability, authenticity, integrity and confidentiality of the Personal Data preserved or transmitted, as well as such as the security of related services offered or accessible through these networks and systems.